{"id":11,"date":"2025-01-27T10:59:02","date_gmt":"2025-01-27T10:59:02","guid":{"rendered":"https:\/\/fasttrack.ma\/terms-conditions\/"},"modified":"2025-12-20T13:21:52","modified_gmt":"2025-12-20T13:21:52","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/fasttrack.ma\/en\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Conditions \u00ab\u00a0Terms &amp; Conditions\u00a0\u00bb G\u00e9n\u00e9rales d\u2019Utilisation et de Vente \u2013 Fast Track Morocco<\/h2>\n\n\n\n<p><strong>Date de derni\u00e8re mise \u00e0 jour :<\/strong> 20-12-2025<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Pr\u00e9sentation du service<\/strong><\/h3>\n\n\n\n<p>Le site <strong>fasttrack.ma<\/strong> est une plateforme proposant des <strong>services d\u2019assistance a\u00e9roportuaire Fast Track au Maroc<\/strong>, permettant aux voyageurs de b\u00e9n\u00e9ficier d\u2019un passage prioritaire, d\u2019un accompagnement personnalis\u00e9 et d\u2019une exp\u00e9rience fluide dans les principaux a\u00e9roports du Royaume.<\/p>\n\n\n\n<p>Les services sont fournis sous la marque <strong>FastTrack Maroc<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Acceptation des conditions<\/strong><\/h3>\n\n\n\n<p>L\u2019utilisation du site fasttrack.ma et\/ou la r\u00e9servation d\u2019un service implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes <strong>Conditions G\u00e9n\u00e9rales d\u2019Utilisation et de Vente (CGUV)<\/strong>.<\/p>\n\n\n\n<p>FastTrack Maroc se r\u00e9serve le droit de modifier ces conditions \u00e0 tout moment. Les conditions applicables sont celles en vigueur au moment de la r\u00e9servation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Description des services<\/strong><\/h3>\n\n\n\n<p>Les services Fast Track peuvent inclure, selon l\u2019a\u00e9roport et la formule choisie :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accueil personnalis\u00e9 \u00e0 l\u2019a\u00e9roport<\/li>\n\n\n\n<li>Assistance lors des formalit\u00e9s (s\u00e9curit\u00e9, immigration, etc.)<\/li>\n\n\n\n<li>Acc\u00e8s aux files prioritaires lorsque disponibles<\/li>\n\n\n\n<li>Accompagnement jusqu\u2019\u00e0 la sortie ou jusqu\u2019\u00e0 l\u2019embarquement<\/li>\n<\/ul>\n\n\n\n<p> <strong>FastTrack Maroc n\u2019est pas responsable des d\u00e9cisions prises par les autorit\u00e9s a\u00e9roportuaires, douani\u00e8res ou de police.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Conditions de r\u00e9servation<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les r\u00e9servations peuvent \u00eatre effectu\u00e9es en ligne, par email ou via WhatsApp.<\/li>\n\n\n\n<li>Le client doit fournir des informations exactes (nom, vol, date, heure, a\u00e9roport).<\/li>\n\n\n\n<li>Toute information incorrecte peut entra\u00eener une mauvaise ex\u00e9cution du service sans responsabilit\u00e9 de FastTrack Maroc.<\/li>\n<\/ul>\n\n\n\n<p>FastTrack Maroc se r\u00e9serve le droit de refuser une r\u00e9servation en cas d\u2019indisponibilit\u00e9 op\u00e9rationnelle.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Tarifs et paiement<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les prix sont communiqu\u00e9s avant confirmation de la r\u00e9servation.<\/li>\n\n\n\n<li>Les paiements peuvent \u00eatre exig\u00e9s \u00e0 l\u2019avance selon le service r\u00e9serv\u00e9.<\/li>\n\n\n\n<li>Les tarifs peuvent varier selon l\u2019a\u00e9roport, la p\u00e9riode et le niveau d\u2019assistance.<\/li>\n<\/ul>\n\n\n\n<p>Tous les prix sont exprim\u00e9s dans la devise communiqu\u00e9e au client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Annulation et remboursement<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toute demande d\u2019annulation doit \u00eatre effectu\u00e9e dans les d\u00e9lais communiqu\u00e9s lors de la r\u00e9servation.<\/li>\n\n\n\n<li>Les annulations tardives ou les non-pr\u00e9sentations peuvent ne donner lieu \u00e0 aucun remboursement.<\/li>\n\n\n\n<li>En cas d\u2019annulation d\u2019un vol ou de retard important, FastTrack Maroc fera son possible pour adapter le service, sans garantie.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Responsabilit\u00e9<\/strong><\/h3>\n\n\n\n<p>FastTrack Maroc agit en tant que <strong>prestataire d\u2019assistance a\u00e9roportuaire<\/strong> et ne peut \u00eatre tenu responsable :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Des retards de vols<\/li>\n\n\n\n<li>Des d\u00e9cisions des autorit\u00e9s a\u00e9roportuaires<\/li>\n\n\n\n<li>De la perte de documents, bagages ou effets personnels<\/li>\n\n\n\n<li>Des \u00e9v\u00e9nements de force majeure (gr\u00e8ves, conditions m\u00e9t\u00e9orologiques, incidents techniques)<\/li>\n<\/ul>\n\n\n\n<p>La responsabilit\u00e9 de FastTrack Maroc est strictement limit\u00e9e au montant pay\u00e9 pour le service concern\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Obligations du client<\/strong><\/h3>\n\n\n\n<p>Le client s\u2019engage \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respecter les r\u00e8gles de l\u2019a\u00e9roport et des autorit\u00e9s locales<\/li>\n\n\n\n<li>Disposer de documents de voyage valides<\/li>\n\n\n\n<li>Arriver \u00e0 l\u2019a\u00e9roport dans les d\u00e9lais recommand\u00e9s<\/li>\n<\/ul>\n\n\n\n<p>Tout comportement inappropri\u00e9 peut entra\u00eener l\u2019interruption imm\u00e9diate du service sans remboursement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Protection des donn\u00e9es personnelles<\/strong><\/h3>\n\n\n\n<p>FastTrack Maroc s\u2019engage \u00e0 respecter la confidentialit\u00e9 des donn\u00e9es personnelles fournies par le client.<br>Les informations collect\u00e9es sont utilis\u00e9es uniquement dans le cadre de la prestation de services et ne sont pas revendues \u00e0 des tiers.<\/p>\n\n\n\n<p>Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, le client peut demander l\u2019acc\u00e8s, la modification ou la suppression de ses donn\u00e9es.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Propri\u00e9t\u00e9 intellectuelle<\/strong><\/h3>\n\n\n\n<p>Tous les contenus du site fasttrack.ma (textes, images, logos, design) sont la propri\u00e9t\u00e9 exclusive de FastTrack Maroc.<br>Toute reproduction ou utilisation sans autorisation \u00e9crite est strictement interdite.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>11. Droit applicable et juridiction<\/strong><\/h3>\n\n\n\n<p>Les pr\u00e9sentes conditions sont r\u00e9gies par le <strong>droit marocain<\/strong>.<br>En cas de litige, une solution amiable sera privil\u00e9gi\u00e9e. \u00c0 d\u00e9faut, les tribunaux comp\u00e9tents du Royaume du Maroc seront seuls habilit\u00e9s.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12. Contact<\/strong><\/h3>\n\n\n\n<p>Pour toute question relative aux pr\u00e9sentes conditions ou aux services FastTrack Maroc :<\/p>\n\n\n\n<p> <strong>Email<\/strong> : <a href=\"mailto:contact@fasttrack.ma\">contact@fasttrack.ma<\/a><br> <strong>WhatsApp<\/strong> : +212 768-805406<br> <strong>Site<\/strong> : <a href=\"http:\/\/www.fasttrack.ma\/\">www.fasttrack.ma<\/a><\/p>\n\n\n<div class=\"items-justified-left wp-block-site-reviews-form\"><div class=\"glsr glsr-default\" id=\"glsr_stmcbll2\" data-from=\"block\" data-shortcode=\"site_reviews_form\"><div class=\"glsr-form-wrap\">\n    <form class=\"glsr-form glsr-review-form\" method=\"post\" enctype=\"multipart\/form-data\">\n        <input type=\"hidden\" name=\"site-reviews[_action]\" value=\"submit-review\" \/>\n<input type=\"hidden\" name=\"site-reviews[_nonce]\" value=\"d7d0ef6ed7\" \/>\n<input type=\"hidden\" name=\"site-reviews[_post_id]\" value=\"11\" \/>\n<input type=\"hidden\" name=\"site-reviews[_referer]\" value=\"\" 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class=\"glsr-input-toggle\" id=\"glsr_stmcbll2-terms-1\" name=\"site-reviews[terms]\" required value=\"1\" \/><span class=\"glsr-toggle-track\"><\/span><\/span>\n    <\/span>\n    <label for=\"glsr_stmcbll2-terms-1\">This review is based on my own experience and is my genuine opinion.<\/label>\n<\/span>\n    <\/div>\n    <div class=\"glsr-field-error\"><\/div>\n<\/div>\n        <div class=\"glsr-form-message\">\n    \n<\/div>\n        <div data-field=\"submit-button\">\n    <div class=\"wp-block-buttons is-layout-flex\">\n        <div class=\"wp-block-button\">\n            <button type=\"submit\" class=\"glsr-button wp-block-button__link wp-element-button\" aria-busy=\"false\" data-loading=\"Submitting, please wait...\">Submit Review<\/button>\n        <\/div>\n    <\/div>\n<\/div>\n    <\/form>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions \u00ab\u00a0Terms &amp; Conditions\u00a0\u00bb G\u00e9n\u00e9rales d\u2019Utilisation et de Vente \u2013 Fast Track Morocco Date de derni\u00e8re mise \u00e0 jour : 20-12-2025 1. Pr\u00e9sentation du service Le site fasttrack.ma est une [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":22199,"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/22199"}],"wp:attachment":[{"href":"https:\/\/fasttrack.ma\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}